Shipping
We take great care in growing, packaging, and shipping your new plants so they’re ready to thrive in your home. This includes keeping them safe while they travel from our wholesale nursery in Queensland to your doorstep.
We have a flat rate shipping fee on all orders of $30.00
Important Pre-Christmas Delivery information
In order to have your orders delivered in time for Christmas please see the following online order cutoff dates:
Wednesday 13th December, 5pm - Adelaide.
Thursday 14th December, 5pm - Bendigo, Cairns, Geelong, Orange, Young.
Sunday 17th December, 5pm - Albury, Canberra, Melbourne, Townsville, Wollongong.
Monday 18th December, 5pm - Capricorn Coast, Central Coast, Coffs Harbour, Gold Coast, Mackay, Maryborough, Newcastle, North Rivers, Port Macquarie, Sunshine Coast, Sydney, Toowoomba, Wide Bay.
Tuesday 19th December, 5pm - Brisbane.
For orders placed after these dates, we will continue packing and dispatching orders in the hope that they might arrive in time for or just after Christmas until 12pm Wednesday 20th December 2023.
Our team will be taking a much-deserved break from Thursday 21st December and will return to work in the new year on Tuesday 2nd January 2024. No orders will be dispatched in this time. Online orders placed from 12pm Wednesday 20th December and during our break period will start to be dispatched from Tuesday 2nd January 2024.
When can I expect my order?
After your order is placed, we will endeavour to package your order within less than 3 business days.
During hotter months, our orders are shipped Monday through Thursday to make sure your new babies don’t get stuck in a mailroom over the weekend!
Delivery times may vary depending on delivery location. We endeavour to ship your order, so it arrives as soon as possible (courier shipping service typically takes 3-5 business days to deliver to metro areas from time of dispatch and for more regional locations an additional day or so may be needed to complete the delivery) however this is mostly out of our control once it leaves our packing shed.
Please note shipping timeframes can differ during busy holiday seasons.
Where do you ship?
Due to Australian Quarantine Laws we currently only ship plants to all metro areas in QLD, NSW, VIC, ACT and SA.
Can you ship to a PO Box or Parcel Box/Drop?
Our courier service is unable to deliver to either of these. Please ensure you provide a physical address for delivery at the checkout.
For any questions about shipping please reach out to us at hello@thegoodplantco.com.au
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